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Search within the Root Cause Attributer field:
- Check the Root Cause Attributer check-box in the More drop-down.
- Decide which user(s) which you want to filter by, or search for a user via the Find User/Groups field.Click the Update button
- Clicking on the check-box will automatically apply the filter.
Search within the Root Cause Resolver field:
- Check the Root Cause Resolver check-box in the More drop-down.
- Decide which user(s) which you want to filter by, or search for a user via the Find User/Groups field.Click the Update button
- Clicking on the check-box will automatically apply the filter.
Search within the Root Cause Closer field:
- Check the Root Cause Closer check-box in the More drop-down.
- Click the Update buttonDecide which user(s) which you want to filter by, or search for a user via the Find User/Groups field.
- Clicking on the check-box will automatically apply the filter.
Search within the Root Cause Attributer Summary field:
- Check the Root Cause Attributer Summary check-box in the More drop-down.
- Enter the text you want to search for.
- Click the Update button.
Search within the Root Cause Resolver Summary field:
- Check the Root Cause Resolver Summary check-box in the More drop-down.
- Enter the text you want to search for.
- Click the Update button.
Search within the Root Cause Closer Summary field:
- Check the Root Cause Closer Summary check-box in the More drop-down.
- Enter the text you want to search for.
- Click the Update button.
Search within the Root Cause Determination field:
- Check the Root Cause Determination check-box in the More drop-down.
- Enter one of the determinations to search by: unknown, avoidable, or unavoidable
- Click the Update button.