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  1. Click on the Enter Attributer Data button within the JIRA Issue RCT-7



  2. You will be presented with the Root Cause Analysis - Attributer dialog.



  3. If you have determined that the identified root cause:
    1. Could have been avoided, select 
    2. Couldn't have been avoided, select 

 



Note

If you are completely unsure, do not select anything. The Determination will remain unknown.

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Some examples of root cause reasons and their determination:

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