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  1. Log in as a user with the JIRA Administrators global permission.
  2. Click on the JIRA Administration cog  and select the Add-ons menu item
  3. Click on the Root Cause Analysis link in the left hand navigation menu.
  4. Click on the Issue Types button.
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  5. Select the Issue Types to disable Root Cause Analysis from by selecting individually or by group (Shift or Ctrl) and then clicking the Disable Selected Issue Types button.
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    Note

    Changes will take affect as soon as one of the two buttons are clicked. To make subsequent modifications re-open the popup by clicking on the Issue Types button.

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