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The Root Cause Analysis plugin provides the ability to explicitly define which JIRA Issue Types you can attribute Root Cause Issues from.
To Configure the applicable Issue Types for Root Cause Analysis:
- Log in as a user with the JIRA Administrators global permission.
- Click on the JIRA Administration cog and select the Add-ons menu item
- Click on the Root Cause Analysis link in the left hand navigation menu.
- Click on the Issue Types button.
Select the Issue Types to disable Root Cause Analysis from by selecting individually or by group (Shift or Ctrl) and then clicking the Disable Selected Issue Types button.
Note Changes will take affect as soon as one of the two buttons are clicked. To make subsequent modifications re-open the popup by clicking on the Issue Types button.