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If there are no Root Cause Analysis records matching the configuration choices you've selected, you will be shown an empty list with the message "There are no Root Cause Analysis records available for the applied filters..."
Otherwise, you will see a list of Root Cause Analysis entries corresponding to your selected filter configuration.
You can sort the report list by any column (ascending or descending order) by clicking on the column heading of the column you wish to sort by.
You can always change your filter criteria by clicking on the Configure button.
Here is a brief description of the columns included in the Root Cause Analysis report:
| Column Name | Description |
|---|---|
| Root Cause Issue | The issue that was identified as the root cause of the problem being investigated. |
| Attributer Issue | The issue and subsequent investigation that caused the Root Cause Analysis process to be performed. |
| Attributer | The user who identified the Root Cause Issue |
| Attribution Date | The date that the Root Cause Issue was identified (Attributed) |
| Resolver | The user that Resolved the Root Cause Issue. |
| Resolution Date | The date that the Root Cause Issue was resolved. |
| Closer | The user that closed the Root Cause Issue. |
| Closed Date | The date that the Root Cause Issue was closed. |
| Determination | The determination made by the Root Cause Issue Attributer:
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| Review Status | Whether the Root Cause Analysis is complete by all affected parties: |