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  1. Log in as a user with the JIRA Administrators global permission.
  2. Click on the JIRA Administration cog  and select the Add-ons menu item
  3. Click on the Root Cause Analysis link in the left hand navigation menu.
  4. Click on the Install Searchers button.



  5. When the  icon appears the basic issue navigator fields have been successfully installed.



  6. Click on the JIRA Administration cog  and select System.
  7. Click on the Indexing link from the left hand navigation menu.
  8. Click on the Re-Index button to re-index the issues to account for the new basic issue navigator fields.

    Note

    If you do not re-index, the Root Cause Analysis basic Issue Navigator fields will return empty search results.

  9. Click on the top toolbar Issues menu drop-down and select Search for issues.

  10. Click on the More drop-down and you will now see the Root Cause Analysis fields available for searching.


 

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Note

If you do not re-index, the Root Cause Analysis basic Issue Navigator fields will return empty search results.