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With this hurdle in mind, we've built-in a process to allow JIRA to retroactively obtain this information by analyzing the JIRA change history. The basic mechanics involve hunting down transitions that have the Root Cause Analysis workflow post functions in place and grabbing the required data for future use within the Root Cause Analysis plugin. For this process to work properly, ensure that your Root Cause Analysis Resolver Saver and Root Cause Analysis Closer Saver workflow post functions are setup appropriately for all workflows.
To Perform the Back-Populate Transition Data Process