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  • Root Cause Issue
  • Root Cause Attributer
  • Root Cause Resolver
  • Root Cause Closer
  • Root Cause Attributer Summary
  • Root Cause Resolver Summary
  • Root Cause Closer Summary
  • Root Cause Determination
  • Root Cause Introduction Factor
  • Root Cause Detection Factor

To enable these basic issue navigator field searchers:

  1. Log in as a user with the JIRA Administrators global permission.
  2. Click on the JIRA Administration cog Image RemovedImage Added and select the Add-ons menu item
  3. Click on the Root Cause Analysis link in the left hand navigation menu.
  4. Click on the Install Searchers button.
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  5. When the  icon appears the basic issue navigator fields have been successfully installed.
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  6. Click on the JIRA Administration cog Image RemovedImage Added and select System.
  7. Click on the Indexing link from the left hand navigation menu.
  8. Click on the Re-Index button to re-index the issues to account for the new basic issue navigator fields.

  9. Click on the top toolbar Issues menu drop-down and select Search for issues.

  10. Click on the More drop-down and you will now see the Root Cause Analysis fields available for searching.
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Note

If you do not re-index, the Root Cause Analysis basic Issue Navigator fields will return empty search results.