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Table of Contents
excludeQuestions

 

Why is my data not showing up correctly?

The Filtered Burndown Report uses the history of an issue to calculate and generate a report. If an issue does not have a history (e.g. was imported to JIRA), the add-on cannot gather the values it needs. Please use the report on issues that have been created and logged to in JIRA.

Why is my guideline zero?

There may be some instances where the guideline has a value of zero across the chart. See the chart below as an example.  This generally happens when the start date of the report is before the date that issues have been added and estimated. Since the guideline uses the remaining work value as its starting value, you must select a date where the remaining work is greater than 0. Setting the report start date to a later date will solve this issue. You can also use the additional guideline option to select a set the guideline start date and time to a later date and time.

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Can I change what days are considered workdays?

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For further questions or suggestions, please contact us at atlassiansupport@avant.ca.