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1. Click on the Issues drop-down from the top-menu toolbar and click Search for issues.
2. You will be presented with the following basic navigator toolbar.
   
   
   
   
3. Click on the More drop-down to show the Root Cause Analysis fields.
4. Type Root Cause in the search field to filter the available fields to just the fields that the Root Cause Analysis plugin provides.
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Search within the Root Cause Issue field: 

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1. Check the Root Cause Determination check-box in the More drop-down.
2. Enter one of the determinations to search by: unknown, avoidable, or unavoidable
   
   
   
   
3. Click the Update button.

Search within the Root Cause Defect Introduction Factor field:

1. Check the Root Cause Defect Introduction Factor check-box in the More drop-down.
2. Enter the defect introduction factor you want to search for.
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3. Click the Update button.
4. Check the Root Cause Defect Introduction Factor check-box in the More drop-down.
5. Enter the defect introduction factor you want to search for.
   
   
6. Click the Update button.

Search within the Root Cause Defect Detection Factor field:

1. Check the Root Cause Defect Detection Factor check-box in the More drop-down.
2. Enter the defect detection factor you want to search for.
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3. Click the Update button.

Search within the Root Cause Defect Detection Factor field:

1. Check the Root Cause Defect Detection Factor check-box in the More drop-down.
2. Enter the defect detection factor you want to search for.
3. Click the Update button.