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- Log in as a user with the JIRA Administrators global permission.
- Click on the JIRA Administration cog and select the Add-ons menu item
- Click on the Root Cause Analysis link in the left hand navigation menu.
- Click on the Data Cleanup button.
- A dialog is displayed detailing the destructive nature of the operation.
- Click the Perform Data Cleanup button to complete the operation.
- Once operation has finished, the completed icon will appear next to the button.