Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Root Cause Analysis Report Configuration

 The configuration screen for the Root Cause Analysis report offers a variety of methods to filter the Root Cause Analysis data within your JIRA instance to generate a meaningful report listing.

Image Added

  • The Project or Custom Filter configuration option, which defaults to the project that you launched the report from, provides the ability to filter the Root Cause Analysis issue attributions made from within a particular project or a custom saved filter. Clicking on the Change Filter or Project... link will allow you to select another project or select a filter from your list of favorite filters, popular filters, or a filter returned by searching all available filters.

    Image Added

  • The Root Cause Attributer configuration option can be left blank to have no impact on the filter but if you want to drill down on a particular JIRA user within your Root Cause Analysis report results you can start typing the JIRA username or the actual name (auto-complete will provide suggestions) and the report will only list Root Cause Analysis entries where the specified user was the Attributer. Alternatively you can click on the Image Added icon to launch the JIRA user picker popup to help select the user to report on.

    Image Added

 

Note

Selecting a Start Date and End Date to report on is mandatory for the Root Cause Analysis report.

...

Root Cause Analysis Report Content