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How are the remaining and logged work values calculated?

 The Filtered Burndown Report uses the history of an issue to calculate the logged work and remaining work values. 

Why is my data not showing up correctly?

The Filtered Burndown Report uses the history of an issue to calculate and generate a report. If an issue does not have a history (e.g. was imported to JIRA), the add-on cannot gather the values it needs.

Why is

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my guideline

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zero?

There may be some instances where the guideline is flat against the x axis. This generalyl happens in the case whenThe guideline is calculated using the remaining work.. be given a warning that the "Guideline start value is 0. Please select a date and time where the remaining work is greater than 0."

the solution is to either change the report start date to a date  after issues have been added. Or to use the additional guideline configuration where you can select a guideline to start at the time where issues have been added and estimated.



My question was not answered, who can I contact?

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