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- From the Projects drop-down menu in the JIRA top-level menu bar, select the project you wish to report on (If you plan to change to use a filter instead of a project select any project).
- You should now be on the project Summary Open Issues page.
- Click on the Reports link on the left hand navigation menu. You will be presented with a page listing the available reports.
- Click on the Root Cause Analysis Report link found in the Issue Analysis category.
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| Column Name | Description |
|---|---|
| Root Cause Issue | The issue that was identified as the root cause of the problem being investigated. |
| Attributer Issue | The issue and subsequent investigation that caused the Root Cause Analysis process to be performed. |
| Attributer | The user who identified the Root Cause Issue |
| Attribution Date | The date that the Root Cause Issue was identified (Attributed) |
| Resolver | The user that Resolved the Root Cause Issue. |
| Resolution Date | The date that the Root Cause Issue was resolved. |
| Closer | The user that closed the Root Cause Issue. |
| Closed Date | The date that the Root Cause Issue was closed. |
| Determination | The determination made by the Root Cause Issue Attributer, which can be one of the following:
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| Introduction Factor | The defect introduction factor selected by the Root Cause Resolver. |
| Detection Factor | The defect detection factor selected by the Root Cause Closer. |
| Review Status | Whether the Root Cause Analysis is complete by all affected parties, either action is still required (one of the summaries hasn't yet been completed) or analysis is complete:
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