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| Term | Description |
|---|---|
| Root Cause Issue | This is the JIRA issue that was identified by the Attributer to be the root cause of the Attributer Issue |
| Attributer Issue | This is the JIRA issue where the Root Cause Analysis is performed from. The Root Cause Issue will be set within this JIRA issue by the Attributer. |
| Attributer | The JIRA user who identifies a particular JIRA issue as being the Root Cause Issue of the issue they are performing the Root Cause Analysis on. |
| Resolver | The last JIRA user who transitioned the Root Cause Issue from a "changes may be required" workflow state to a "changes needs testing" workflow state. |
| Closer | The last JIRA user who transitioned the Root Cause Issue from a "changes need testing" workflow state to a "task complete" workflow state. |
| Defect Introduction Factor | This is the reason why a particular bug occurred. |
| Defect Detection Factor | This is the reason how a particular bug was detected. |