Some of the terminology used within the Root Cause Analysis plugin may not be familiar. We've attempted to come up with the names that will best describe the use of the field in all scenarios. See the list below for some definitions of the main terms used within the plugin.
| Term | Description |
|---|---|
| Root Cause Issue | This is the JIRA issue that was identified by the Attributer to be the root cause of the Attributer Issue |
| Attributer Issue | This is the JIRA issue where the Root Cause Analysis is performed from. The Root Cause Issue will be set within this JIRA issue by the Attributer. |
| Attributer | The JIRA user who identifies a particular JIRA issue as being the Root Cause Issue of the issue they are performing the Root Cause Analysis on. |
| Resolver | The last JIRA user who transitioned the Root Cause Issue from a "changes may be required" workflow state to a "changes needs testing" workflow state. |
| Closer | The last JIRA user who transitioned the Root Cause Issue from a "changes need testing" workflow state to a "task complete" workflow state. |