Some times it is difficult to know for sure if a particular root cause is unavoidable or avoidable, as the Attributer you are asked to provide your opinion based on your assessment of the root cause. The determination can always be changed at a later time if you were initially incorrect in your assumption.
Lets say that my investigation found that code changes made under JIRA Issue RCT-1 caused the bug that I have been tasked to fix (RCT-7).
- Click on the Enter Attributer Data button within the JIRA Issue RCT-7
- You will be presented with the Root Cause Analysis - Attributer dialog.
- If you have determined that the identified root cause:
- Could have been avoided, select
- Couldn't have been avoided, select
- Could have been avoided, select
If you are completely unsure, do not select anything. The Determination will remain unknown.