Using the Report

The Root Cause Analysis plugin come bundles with flexible reporting capabilities that allow you to report on root cause attributions in a variety of ways. 

Locating the Root Cause Analysis Report

1. From the Projects drop-down menu in the JIRA top-level menu bar, select the project you wish to report on (If you plan to change to use a filter instead of a project select any project).
   
   
2. You should now be on the project Overview page.
   
   
   
   
3. Click on the Reports link on the left hand navigation menu. You will be presented with a page listing the available reports.
   
   
   
   
4.  Click on the Root Cause Analysis Report link.
   
   

Root Cause Analysis Report Configuration

The configuration screen for the Root Cause Analysis report offers a variety of methods to filter the Root Cause Analysis data within your JIRA instance to generate a meaningful report listing.

• The Project or Custom Filter configuration option, which defaults to the project that you launched the report from, provides the ability to filter the Root Cause Analysis issue attributions made from within a particular project or a custom saved filter. Clicking on the Change Filter or Project... link will allow you to select another project or select a filter from your list of favorite filters, popular filters, or a filter returned by searching all available filters.
  
  
  
  
• The Root Cause Attributer configuration option can be left blank to have no impact on the filter but if you want to drill down on a particular JIRA user within your Root Cause Analysis report results you can start typing the JIRA username or the actual name (auto-complete will provide suggestions) and the report will only list Root Cause Analysis entries where the specified user was the Attributer. Alternatively you can click on the  icon to launch the JIRA user picker popup to help select the user to report on.
  
  

Root Cause Analysis Report Content