Why is my data not showing up correctly?
The Filtered Burndown Report uses the history of an issue to calculate and generate a report. If an issue does not have a history (e.g. was imported to JIRA), the add-on cannot gather the values it needs.
Why is my guideline zero?
There may be some instances where the guideline has a value of zero across the chart. See the chart below as an example. This generally happens when the start date of the report is before the date that issues have been added and estimated. Setting the report start date to a later date will solve this issue. You can also use the additional guideline option to select a start date and time to a later date.
My question was not answered, who can I contact?
For further questions or suggestions, please contact us at atlassiansupport@avant.ca.