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What is the Purpose of the Dashboard Gadget?

The Root Cause Analysis - My Unanalyzed Issue Attributions gadget was designed to ensure that everyone involved in the Root Cause Analysis of an issue provides their analysis summary in a timely fashion. Although all required parties are notified of their involvement via email as soon as the Root Cause Issue is attributed, these email notifications can easily be missed or forgotten about. The dashboard gadget serves as a constant reminder of the list of Root Cause Analysis items that still require your attention without having to dig through your email for the original notifications.

 

Optimally, you would always be caught up and the gadget would display no entries

What Information is the Dashboard Gadget Showing Me?

A line item will appear within the My Unanalyzed Issue Attributions - Attributer table when the currently logged in user has not yet entered an Attributer Summary for the Root Cause Analysis started within the Attributer Issue.

A line item will appear within the My Unanalyzed Issue Attributions - Resolver table when the currently logged in user has not yet entered an Resolver Summary for the Root Cause Analysis started within the Attributer Issue.

A line item will appear within the My Unanalyzed Issue Attributions - Closer table when the currently logged in user has not yet entered an Closer Summary for the Root Cause Analysis started within the Attributer Issue.

Adding the Dashboard Gadget

From within the JIRA Dashboard in which you want to add the new gadget, click on the Add Gadget button.

 

 

Within the Gadget Directory popup, search for the Root Cause Analysis - My Unanalyzed Issue Attributions gadget by scrolling through the listed gadgets or filtering via the Search field.

Configuring the Dashboard Gadget

The Root Cause Analysis dashboard gadget has a number of configurable options to customize the way the gadget displays on your dashboard.

The first three options control whether the Attributer, Resolver, or Closer tables will appear within the gadget. The optimal settings for these options largely depend on how your organization uses JIRA.

Set the Show Empty Tables setting to No in order to hide any of the three tables when there is no data to be shown within them.

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