To install the Root Cause Analysis plugin, follow the steps below:
- Log in as a user with the JIRA Administrators global permission.
- Click on the JIRA Administration cog
and select the Add-ons menu item - Click Find new add-ons from the left-hand side of the page and locate Root Cause Analysis via the Search the Marketplace field.
- Click Free trial to evaluate the plugin or Buy now to purchase a license for Root Cause Analysis.
You are then prompted to log into MyAtlassian. - Enter your information and click Generate license when redirected to MyAtlassian.
Once successfully logged in the Root Cause Analysis plugin begins to download. - Click Apply license.
Post install Configuration:
- Log in as a user with the JIRA Administrators global permission.
- Click on the JIRA Administration cog and select the Add-ons menu item.
- Under the Feedback & Analysis left hand menu section, click on Root Cause Analysis. You are now in the Configuration Panel.
- From within the Configuration Panel