A lot of JIRA plugins leave a lot of cruft behind when uninstalling and removing them from a particular JIRA instance. A lot of the reason for this is because a plugin can only be disabled or uninstalled and a plugin is unable to determine which method you have selected. In fact a plugin uninstall really only performs the plugin disable feature in addition to removing the plugin .JAR file from the server file system.
Most JIRA plugins will not remove data on a plugin disable/uninstall because administrators may be required to disable plugins to diagnose performance issues with their particular JIRA instance. You wouldn't want to have all of your data wiped out in a production environment!
With the Root Cause Analysis plugin, we have strived to ensure that we remove as much of the data that the plugin produced as possible. Before using the normal plugin uninstallation process, consider whether you would like to also remove the associated data generated by the plugin.
To Cleanup the Data produced by Root Cause Analysis:
- Log in as a user with the JIRA Administrators global permission.
- Click on the JIRA Administration cog
and select the Add-ons menu item - Click on the Root Cause Analysis link in the left hand navigation menu.
- Click on the Data Cleanup button.
- A dialog is displayed detailing the destructive nature of the operation.
- Click the Perform Data Cleanup button to complete the operation.
- Once operation has finished, the completed icon will appear next to the button.
