Setting the Defect Introduction Factor

Owned by Jess Utech (Unlicensed)
Aug 20, 2015
1 min read

Often it is important to understand why a particular bug occurred. As the Resolver you are asked to provide your opinion based on your assessment of the root cause. The defect introduction factor can always be changed at a later time if you were initially incorrect in your assumption.

Lets say that my investigation found that code changes made under JIRA Issue RCT-1 caused the bug that I have been tasked to fix (RCT-7). 

 

  1. Click on the Enter Resolver Data button within the JIRA Issue RCT-7



  2. You will be presented with the Root Cause Analysis - Resolver dialog.



  3. Select a defect introduction factor from the dropdown menu and then click Update.



The Defect Introduction Factor field is required. The Resolver Analysis Summary cannot be saved without first selecting a defect introduction factor.

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